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  THE SERVICE PAYOFF: How Customer Service Champions Out Serve and Outlast the Competition

  Customer service is no longer good enough. 40% of your so-called satisfied customers will go to the competition.  

  Today you must have enthusiastic customers that keep on buying and keep on telling others. This book gives you the step-by-step techniques you need to accomplish exactly that. Available in PDF or softcover. Use this link to purchase the soft cover paperback  from Amazon $19.95 https://www.amazon.com/Service-Payoff-Customer-Champions-Competition/dp/1937125009. Or just select quantity below to purchase the .pdf  with immediate delivery $12.00. Click add to cart and follow the prompts to check out.
  $12.00 Add to cart