How to say “no” more effectively and assertively

How much do you value yourself? Do you value yourself enough to say “no” to those things and those situations that do not work for you? How seriously do people take you? Do they believe you when you say “no?” Or do they think they can grind you into submission? One of the critically important life skills to get through …

Stop Saying “Yes” When You Really Want to Say “No”

Everywhere I go and speak, people talk to me about their schedules. They tell me they’ve never been busier. They’re overwhelmed and out of balance. Part of the problem is caused by their inability to say “No.” When people ask them to do something, even things they don’t want to do or have time to do, they say “Yes.” They …

How to Get Out of Email Hell in 10 Steps

►7. Don’t send big attachments, if possible. Attachments may take too long to open or download on a smart phone, which will irritate some people. Attachments are also scary for people to receive because they don’t know how legitimate it is. Always ask permission first before sending a big attachment. ►8. Strictly limit “forwards” and “reply all.” There’s an implicit …

What works better? Restrictive Lock-downs or Freer Open-ups?

We’ve just come through two tough years of a pandemic. If that wasn’t difficult enough, almost every day the federal and state governments and various parts of the private sector gave us new or conflicting information on how we were supposed to behave. I just so happened to have offices in two different states that took totally opposite approaches to …