keep cool

How to Stay Cool Now When Life Gets Hot

How to Stay Cool Now When Life Gets Hot Reaction Management: The Problem May Not Be the Problem Thousands of books and seminars have been devoted to management — performance management, people management, time management. But there’s one kind of management that almost never gets discussed and yet affects every part of your life: reaction management. It’s how you handle …

leader

8 WAYS THE BEST LEADERS BRING OUT THE BEST IN OTHERS

8 Ways the best Leaders bring out the best in others For years people have repeated the phrase, “You can’t motivate anyone else — motivation has to come from within.” Really? Think back. Haven’t you ever been inspired by someone — a boss, a coach, a parent, or a teacher — who believed in you and pushed you to do …

Tactical Talk: How to Correct and Communicate When Rage Is in the Room

Tactical Talk: How to Correct and Communicate When Rage Is in the Room Whether you’re at work, at home, or in high-stakes field situations, there will come a time when you need to correct behavior, redirect inappropriate conduct, and protect yourself from verbal aggression or escalating conflict. Whether it’s a resistant employee, a belligerent coworker, or a frustrated family member, …