I’m rather sick of it. People everywhere saying “I want … I want … I want.” I want my company to … I want my boss to … I want my spouse to … I want my kids to …I want my parents to … I want the President to … I want Big Tech to …” As a speaker, …
6 Ways to Turn Your Customers into Your Ambassadors (Part 1)
Need virtual or remote presentations? I am providing live, high-energy, content-rich, results-producing virtual presentations to all my clients. Plus one-on-one coaching. “Businesses are built on satisfied customers.” True or false? Almost everyone says “True.” It only makes sense. However, the answer is “false.” A study by the Forum Corporation says almost 40% of your “satisfied” customers will switch to another vendor. As …
How to break your bad habits before they break you.
It’s easy to get stuck in some bad habits. Such as cursing, procrastinating, skipping your exercise regimen, spending money foolishly, putting yourself down, or even rushing out of the restroom without taking the recommended 20 seconds to thoroughly scrub your hands with soap and water. As the world deals with the COVID-19 pandemic, all the medical experts are saying you …
The startling question that determines your degree of success
My first career was in corrections, working as a counselor in a juvenile reformatory. I worked with robbers, pimps, addicts, and hustlers. And most of the boys came from really tough circumstances. Nonetheless, I would constantly tell them that their future … their success and achievement or their failure and setback … would all be determined by their answer to …