Your past success is proof — proof that you were right once. It’s not a guarantee that you will be successful in the future. A few years ago, people would point to their past successes and say, “We’ve always done it this way.” It might have sounded a little rigid, a bit stubborn, and a mite prideful, but it was …
Trust: The Ultimate Competitive Advantage
Integrity matters. Character counts. Trust is the ultimate competitive advantage. There’s been a lot of talk in the media and amongst the politicians that integrity and character are old fashioned, outdated concepts. How a person behaves and what a person says are “private” matters that should be of no concern to anyone else. Don’t believe it. When it comes to …
Brush Yourself Off and Get Back At It
A turn in the road is not the end of the road unless you fail to make the turn. No matter how hard you try, you will make some mistakes in life. That’s a given. When you make a mistake, there are three things you can do. You can resolve to never make another mistake, which is fine, but impractical. …
7 Steps to Handling Conflict with Difficult People
If it’s painful for you to criticize someone, you’re safe in doing so. If you take pleasure in it, hold your tongue. No one likes to work with a difficult person. In fact, when difficult people are out of the office with a cold, everyone back at work is praying they get pneumonia. Just kidding, but you get the point. …