Unforgiveness is like drinking a poison and hoping the other will die. It doesn’t matter how good of a leader you are or how great your team is. It doesn’t matter how much you care about someone else. Sooner or later, you will experience conflict with everyone in your life. So you’ve got to know how to resolve your conflicts. …
Three Types Of Difficult People – And How To Handle Them
If you’re tired of the rat race, stop associating with rats. Difficult people are everywhere. They’re the ones who cut you off in traffic or show up in the express checkout line with a cart full of groceries. Or they’re the ones at home or on the job who zero in on your weaknesses, giving you too many critical looks …
If You're Throwing Dirt, You're Losing Ground
When you throw dirt, all you do is lose ground. When I look at the history of mankind, I’m amazed at how far we’ve come in technology. It’s awesome. Figuratively speaking, we’ve come millions of miles. When it comes to the history of human relations, however, we’ve hardly taken a step. The same problems that plagued people in ancient times …
A Cool Head Always Prevails
You will never correct what you are unwilling to confront. Talk to a senior citizen about changes they’ve seen in communication the last 75 years, and you’ll hear dismay in their voices. They’ll describe a time when a child would never think of sassing back a parent, and an employee would never think of using the coffee break as a …
