Conflict Is Inevitable – Destruction Is Not

“It goes without saying, you should never have more children than you have car windows.” Erma Bombeck Face it. If you’re alive, and if you live or work with other people, you will have conflict in your life. Plenty of it. Unfortunately, most people don’t respond to workplace conflict or harassment as well as they should. They get stuck in …

What NOT To Do When Dealing With Difficult People

Nothing ever big came from being small. Instead of being shrugged off or dismissed as normal office politics, workplace meanness is starting to get some serious attention. In fact, in a July 1998 worldwide study, the International Labor Organization said that “psychological harassment” on the job was a growing problem in the USA. It undermines productivity and morale. Now you …

Five Tips For Better Conflict Resolution

People who talk to each other talk less about each other. Last week I addressed the workplace issues of STUPIDITY, RUDENESS, and BADMOUTHING. All of them destroy morale and motivation. But it’s a fact of life that you will encounter these behaviors amongst some of your coworkers and customers. And yes, you may be tempted to let them have it. …

Working Together, Not Coming Apart

It’s not about who’s right but what’s important. Most people dislike conflict. They don’t even want to talk about certain topics with certain people. They just want things to be nice and friendly all the time. Well so do I. I would love it if everyone got along, if everyone was respectful and appropriate. But that’s never going to happen. …