We’re living in a time of amazing contradictions. Never in the history of the world have we had so many ways to communicate with and listen to one another. However, the research on communication effectiveness and listening comprehension has not gone up one single point. People are still stuck at a 25% listening of listening effectiveness. People are still letting …
5 Bad Listening Habits Messing Up Your Life Right Now
Misunderstandings are everywhere. It’s like the student pilot who was asked over the radio to state his altitude and location. He replied, “I’m five feet nine and I’m in the left-hand seat.” When my father was in a nursing home, the patients’ food allergies were posted on a large sign above their beds. One day a visitor approached the nurses’ …
2 Secrets That Will Turbocharge Your PERSISTENCE Now
You’ve heard people say, “Winners never quit and quitters never win.” Now you might think that’s a nice, cute statement, but it’s actually true. The Los Angeles Times surveyed 120 top performers in business, sports, politics, entertainment, and academia. The one characteristic all these winners had in common was PERSISTENCE. Every one of them PERSISTENTLY worked to reach the top. The life story of Orville …
Are you ready to ask the tough questions
Listening is at the heart of every positive working relationship, every successful sale, every productive team, and every act of true customer service. It’s even at the heart of every good marriage. The bad news is most people have never truly been taught HOW to listen. So they only listen to a small fraction of what is being said, remember …




