Of all the soft skills … people skills … and leadership skills I teach … no skill is more important than the depth of your concern. When you care about the problems of others, they tend to care about your priorities as well. I remember one young lawyer who worked with one of the greatest lawyers in the Midwest, a …
The Art of Being a Tactful Leader
When you give constructive criticism to another person, it’s not good enough to have “truth” on your side. You’ve got to know how to communicate it as well. Make sure you know the art of being tactful. As Baltasar Gracian wrote, “Cultivate tact, for it is the work of culture…the lubricant of human relationships, softening contacts and minimizing friction.” He’s …
Would People Describe You As A Caring Leader?
Employees are constantly wondering if anyone really gives a rip around the workplace. That’s why a leader’s “caring” continues to be one of the top 5 motivators on the job. In study after study, employees say they “want to work for someone who is concerned when we have problems.” If you’re a boss, you need to remember that a paycheck …
Are You Encouraging “Ownership” In Your Employees?
In addition to reinforcing the right behaviors, you’ll also need to ENCOURAGE OWNERSHIP if you want your employees to do superior work. The Romans learned that 2000 years ago. After building an arch, they would have the lead engineer stand beneath it as they removed the scaffolding. If the arch didn’t hold, the engineer was the first to know. Likewise, …