Comedian Rich Hall offers a test to help you determine which economic class you’re in. He says, “If the BUILDING you work in has your name on it, you are a part of the upper class. If your DESK has your name on it, you are a part of the middle class. If the SHIRT you wear to work has …
Engaging People to Work WITH You, Not Just FOR You
In some organizations, people are expected to take orders. They are expected to park their brains, shut their mouths and put in their forty hours a week. The most productive organizations, however, realize they can do more than buy their employees’ time. They can engage their employees’ heads and hearts as well. As one of my clients, Lisa DeKrey at …
Workplace Rudeness and What You Can Do About It
The teacher announced a spelling practice in class. She said each student had to come forward, say what his father did for a living, and spell his occupation. Mary was first. She said, “My dad is a baker, b-a-k-e-r, and if he were here, he would give everyone a cookie.” Then Sheila announced, “My dad is a banker, b-a-n-k-e-r, and …
The Power of Recognition
The number one job complaint hasn’t changed in decades – the lack of recognition. According to employees, “You can do a hundred things right and not hear a darn thing about it. You do one thing wrong, and they’re right on your back.” That makes me wonder. Why do so few leaders do a truly outstanding job of recognizing their …

