If you don’t like your job, you’ve got three choices. You can live, lobby, or leave. As a professional speaker, I speak to thousands of people every year. But I also listen to thousands of people every year. People approach me before, during, and after my programs to talk about their jobs. Most of the time, people talk about the …
All Work And No Play? You're Losing Money.
Fun and work are not opposites. In fact, they go together. Employees work harder and customers spend more money in an atmosphere of fun. As I travel and speak across the world, one of the most frequent job complaints I hear is “The fun is gone.” With increasing work loads, the fast pace of change, and the challenges of recruitment …
7 Steps to Handling Conflict with Difficult People
If it’s painful for you to criticize someone, you’re safe in doing so. If you take pleasure in it, hold your tongue. No one likes to work with a difficult person. In fact, when difficult people are out of the office with a cold, everyone back at work is praying they get pneumonia. Just kidding, but you get the point. …
In Times of Trouble, Your Employees Need to Trust You
Trust is a must or the relationship will bust. According to Communication World, 64% of the workers say they often don’t believe what management says. No wonder, in one study, only 15% of managers say their communication reflects the “whole truth.” The trouble is–it’s not easy to tell the “whole truth” in times of change. Managers think they’ll have a …