The Customer Is Always Right…Right?

The customer is always right … sometimes confused, misinformed, rude, stubborn, changeable, and even downright stupid, but never wrong. Today’s tip might sound a bit harsh or even a bit extreme. It makes the customer so important that he’s almost god-like. That’s correct. But don’t take it from me. I defer to Sam Walton, the brilliant founder of Wal-Mart. He …

Live On Purpose, Not By Accident

There are many definitions of “success,” but the only “true” definition is living your life on purpose, instead of by accident. Troyal went to Oklahoma State University on a javelin-throwing scholarship, but athletics did not feel like his real calling. So he asked himself a crucial question: “If God came to earth with a box containing the reason for my …