Give Credit Where Credit Is Due

Compensation is a right, but praise is a gift. I’m amazed, but perhaps I shouldn’t be. I’ve been speaking around the world for about 20 years, and I still hear the same complaint I heard back in the 80’s. Employees complain they can do a hundred things right and not hear a thing about it. They do one thing wrong, …

This Too Shall Pass

Don’t sweat the small stuff, and most things are small stuff. When it comes to stress, it’s often the little things in life that cause the most stress. Little things like waiting in line at the supermarket, getting stuck in traffic jams, or being put on hold for the third time can really irritate, even infuriate some people. Yet those …