When my daughter was about six years of age, she answered the phone. Someone was calling, saying they had an important message for Dr. Zimmerman. With her most polite manner, she responded, “I’m sorry. You have the wrong number.” When she later told me about the call, she was so proud of herself … for handling the call like an adult. …
4 Secrets That Only Good Bosses Know and Use
Have you ever wondered why God’s forehead is flat? Because every time HE looks at humans, HE slaps his forehead and says, “There they go again.” I know. Dumb joke. But in a similar sense, have you ever looked at some bosses and thought to yourself, “What were they thinking?” or “There they go again.” In other words, you could …
4 things every employee wants from their boss
According to a well-known Gallup poll of more than 1 million employed U.S. workers, a bad boss is the #1 reason people quit their jobs. It’s a huge retention issue. As Gallup said, “People leave managers, not companies … In the end, turnover is mostly a manager issue.” It’s also a bottom-line issue. A poorly-led workforce is 50% less productive …
Subject Line: The 10 Commandments of Awesome Communication (part 4)
We’ve all heard of the 10 Commandments, but not all of us get them right. For example, in one Sunday School class, the children were asked what was the first commandment. One kid replied, “It was when Eve told Adam to eat the apple.” Years before that Mark Twain recounted the story of a 19th century industrial baron who told …