4 things every employee wants from their boss

According to a well-known Gallup poll of more than 1 million employed U.S. workers, a bad boss is the #1 reason people quit their jobs. It’s a huge retention issue.  As Gallup said, “People leave managers, not companies … In the end, turnover is mostly a manager issue.” It’s also a bottom-line issue. A poorly-led workforce is 50% less productive …

Subject Line: The 10 Commandments of Awesome Communication (part 4)

We’ve all heard of the 10 Commandments, but not all of us get them right. For example, in one Sunday School class, the children were asked what was the first commandment.  One kid replied, “It was when Eve told Adam to eat the apple.” Years before that Mark Twain recounted the story of a 19th century industrial baron who told …

The 5 Communication Breakdowns That Will Destroy You

The author, Anne Morrow Lindbergh, said, “Good communication is as stimulating as black coffee.” And I would say “Bad communication is as painful as a kick in the butt.” The truth is … few things in life are more important than your communication ability. In fact, your success at work and your happiness at home are largely determined by your communication ability. Unfortunately, …