Nothing brings more joy and contentment than a good, healthy relationship. And nothing brings more frustration and stress than a bad relationship. Unfortunately, most people have never been taught how to make their relationships work. Perhaps that explains the comment overheard on a New York subway. The man said, “Be reasonable, Phyllis. I made this date with Rita months before …
The Power of Recognition
The number one job complaint hasn’t changed in decades – the lack of recognition. According to employees, “You can do a hundred things right and not hear a darn thing about it. You do one thing wrong, and they’re right on your back.” That makes me wonder. Why do so few leaders do a truly outstanding job of recognizing their …
Trust, Must, or Bust
As one of the most respected management and leadership researchers in the world, Warren Bennis learned there is no substitute for trust. He says, “Trust is the lubrication that makes it possible for organizations to work.” In other words, without trust, organizations aren’t going to make it. And neither are your relationships on and off the job. Unfortunately, it’s difficult …
Leadership Lessons from Downton Abbey
Last Sunday was the grand finale of the most popular television series in all of PBS history … the last episode of Downton Abbey. Millions of people tuned in to see how it would all turn out, and hundreds of millions of people have been watching the series during its five-year run. When a TV show creates that kind of …