We could learn a lot from crayons. Some are sharp. Some are pretty. Some are dull. Some have weird names. And they all are different colors. But they all have to learn to live in the same box. I spend a good portion of my professional life teaching people how to improve their relationships with their customers and coworkers. But …
Six Questions To Ask Before Criticizing
When you throw dirt, all you do is lose ground. Nothing hurts more or lasts longer than inappropriate negative criticism. In fact, it often lasts a lifetime. And you know what I’m talking about. You can recall the nasty nicknames you were called back in grade school several years ago, and you can still remember the put-down comment made on …
The Importance Of…Importance
Your success in any given task will be shaped by the extent to which you love the other people involved in that task. Some 70 years ago, the great American humorist, Will Rogers said, “As long as you live, you’ll never find a method as effective in getting through to another person as making that person feel important.” He’s right. …
Write Hurts In The Sand, And Carve Blessings Into Stone
Unforgiveness is like drinking a poison and hoping the other will die. It doesn’t matter how good of a leader you are or how great your team is. It doesn’t matter how much you care about someone else. Sooner or later, you will experience conflict with everyone in your life. So you’ve got to know how to resolve your conflicts. …