How to Infuse Your Communication with Super-Glue Power

We are living in a time of overwhelming amounts of communication … from our cell phones, to a variety of social media platforms, and thousands of radio and TV channels. However, the quantity of communication in our world and in our relationships does not necessarily mean that we are experiencing quality communication. In fact, just the opposite is true. And you can see instances of ineffective …

Tiny Relationship and Team-Building Secrets that Bring HUGE Positive Results

Does something seem to be missing in your life? The American operatic tenor Robert Brault says, “When something is missing in your life, it usually turns out to be someone.” Or in my simple way of saying it, if something doesn’t seem quite right in your world, the chances are very good that your relationships need some work. Last week I …

4 Little-Known Secrets That Will Build Your Relationships and Your Team

When I worked in sales, occasionally I’d hear a fellow salesperson say, “Selling wouldn’t be so bad if it weren’t for the customers.” And when I taught at the university, occasionally I’d hear another professor say, “I really enjoy teaching. It’s the students I can’t stand.” What they didn’t understand was how to build a relationship with their customers and …