There are many secrets of success, but none of them work, unless you do. A CEO of a manufacturing corporation was explaining his new policy to the employees. He said, “We’re going to become more and more automated. Now I know many of you will be concerned that our new robots will be taking your jobs.” “I want to assure …
Over-Celebrate and Under-Criticize
Demanding perfection is demoralizing. Rewarding progress is invigorating. Did you ever wonder how the trainers at Sea World get Shamu, a 19,000 pound whale, to jump 22 feet out of the water and perform tricks? I just happen to know. One of my clients is Busch Theme Parks, and a while ago they took me back stage for a special …