The #1 Secret to Better Relationships? Treat The Other Person Like a Customer.

It was a major turning point in my life.  I had earned the CSP (Certified Speaking Professional) and been inducted into the Speaker Hall of Fame, along with the likes of President Ronald Reagan, General Colin Powell, and best-selling authors Ken Blanchard and Jack Canfield.  My speaking career was going gang busters.  I was being asked to speak everywhere almost …

7 Hacks for Creating a More Positive, More Productive Workplace

You will spend more time at work than any other activity in your entire lifetime. And you will spend more time with your customers and coworkers than you will with most of your friends and family members. So for God’s sake, your work, your workplace, and your workplace relationships had better be positive and productive, or you’ll never be truly …