Make communication your top priority now or you’re in trouble

How healthy is your organization? How healthy are your key relationships? These may sound like tough questions, but they’re quite easy to answer. The health of any organization is directly related to the quality of the communication in that organization. And the same thing is true of every relationship you have at work and at home. Unfortunately, many organizations and …

How to use REWARDS to bring out the best in people

In last week’s Tuesday Tip, I said, “When all is said and done, about two-thirds of the motivational research can be summarized in two principles: That which gets inspected gets done, and That which gets rewarded gets done.” And I addressed the first principle, the ACCOUNTABILITY principle, in last week’s issue. But how can you use REWARDS to bring out the …

How to make ACCOUNTABILITY come alive in your organization

Frank showed up late for work one day and his boss yelled, “You should’ve been here at 8:30!” Frank replied, “Why? What happened at 8:30?” Funny? Perhaps … as long as you’re not the boss trying to motivate that employee. Ever since the beginning of time, people have been looking for ways to motivate the best in others. And there …