We live in an image-crazed society where we worry too much about our reputation and too little about our character. And we focus more on the PR spin we can give our image than the actual example we’re setting. But there’s hope. The very best leaders, the most effective leaders, the truly motivating leaders continue to realize the importance of …
Leading CEO shares TOP 4 get-ahead Emotional Intelligence secrets
Every one of you wants a better life, a more successful career, and healthier relationships; not to mention some extra fun and money. The question is … how do you get all those things? I think one of the best ways to answer that question is to ask someone who has actually done all those things. So last week I …
How to Get Dramatically Higher Engagement with CCCC
When a manager was asked how many people he had working for him, he replied, “About half of them.” When an employee was asked how long she had been working for his company, she replied, “Ever since they threatened to fire me.” Those replies make me laugh. But they also make me cry because they’re all too close to the truth. According …
The #1 Secret to Better Relationships? Treat The Other Person Like a Customer.
It was a major turning point in my life. I had earned the CSP (Certified Speaking Professional) and been inducted into the Speaker Hall of Fame, along with the likes of President Ronald Reagan, General Colin Powell, and best-selling authors Ken Blanchard and Jack Canfield. My speaking career was going gang busters. I was being asked to speak everywhere almost …