Below you'll find a list of all posts that have been tagged as “Listening”
Some time ago, a workshop participant said to me, “You probably don’t recall the lunch we had fifteen years ago, but you asked me if I was happy with my career, if I was doing what I really wanted to do. Your comments got me thinking in a way that changed my life.” Those words made my day. Imagine, I …
Good listeners are not only popular everywhere, but after a while, they’re also quite intelligent. The higher people go in management and the more authority they wield, the less they are forced to listen to others. Indeed, the less they listen. In a survey by the research firm Watson Wyatt Worldwide, they found that only 19% of managers say they …
“It is better to understand a little than to misunderstand a lot.” Anatole France Imagine this. You’re the office manager, and you have one administrative assistant who habitually leaves five minutes early. If this assistant did not do such an excellent job you would have spoken to her. But now your resentment has built to the point where you can …
The higher people go in management and the more authority they wield, the less they are “forced” to listen to others. Indeed, the less they listen. In a survey by the research firm Watson Wyatt Worldwide, they found that only 19% of managers say they listen to and take into account the comments of their employees before they make policies. …
