What do the most effective leaders do?

I grew up in the Christmas tree business. Indeed, my father was a leader in the Christmas tree business. He personally planted, raised, pruned, cut, delivered, and sold hundreds of thousands of Christmas trees for 47 years. And in many ways, he was a Santa Claus leader to so many people. He hired kids, juvenile delinquents, alcoholics, and the down-and-outers that no one else …