Difficult People: How to Spot Them and Stop Them

“Martyrdom has always been a proof of the intensity, never of the correctness of a belief.”Arthur Schnitzler, Austrian author   Difficult people use a variety of methods. The most noticeable ones are the mean, nasty, and in-your-face types who try to intimidate and use you. But some difficult people are “nice,” at least on the surface, for a short while. …

Listen to This

“Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.”Winston Churchill, former prime minister of Great Britain In the nonstop battle for better communication, you’ve got to take the TIME to make it happen. Effective communication does not take place “on the run” or “in the quick.” And if …