Right before my last book came out, I asked Mr. Universe … the body-building champion of the world … Lee Labrada … my friend and respected business colleague … if he would write the forward to my book. He graciously agreed. I asked Labrada because he epitomizes a champion in every sense of the word. Of course, you might be …
How to Get Others to WANT to Change
You may be a leader trying to get your coworkers to change. You may be a salesperson trying to get your prospect to buy something. Or you may be a parent trying to get your kid to cooperate. If so, you must not fall victim to a huge myth floating around out there … that people only change (or buy …
Men, Women, Conflict, and Communication
When my daughter was seven, we were watching a TV program that showed a young man and woman jumping into bed together shortly after they had met. I didn’t like the message it was sending to my daughter, so I thought we needed to talk. So I said, “Shelley, that TV program isn’t real. Typically a young man and woman …
3 Types of Difficult People (and How to Deal with Them)
Difficult people are everywhere. They’re the ones who cut you off in traffic or show up in the express checkout line with a cart full of groceries. Or they’re the ones at home or on the job who zero in on your weaknesses, giving you too many critical looks or stinging comments. These difficult people may be a part of …




