4 Little-Known Secrets That Will Build Your Relationships and Your Team

When I worked in sales, occasionally I’d hear a fellow salesperson say, “Selling wouldn’t be so bad if it weren’t for the customers.” And when I taught at the university, occasionally I’d hear another professor say, “I really enjoy teaching. It’s the students I can’t stand.” What they didn’t understand was how to build a relationship with their customers and …

The ONE question that everybody asks. The ONE answer that gets people to do what you want.

Everybody in the world asks the same question. All executives, all managers, supervisors and coworkers. Even all spouses, partners and parents ask the same question. So what’s the question? If you don’t know, you’re in trouble. And if you don’t know the answer to the question, you are having a lot more stress, anger, anxiety, frustration, and disappointment than you …

Rude Remarks Splash

How to Keep Rude Remarks from Getting the Best of You

Sooner or later, everyone you know will disappoint you in some way. They’ll say something or fail to say something that will hurt you. And they’ll do something or fail to do something that will anger you. It’s inevitable. Unfortunately, you make things worse when you stew over someone’s rude remarks and deeds. When you dwell on rude remarks or …