“Customers want simply better, not simply different.” Sean Meehan, author About 20 years ago, John Boerner, a systems analyst for a major insurance company, took his family on a Disney vacation. They still say, “Disney doesn’t disappoint!” Talk about the power of customer service … GREAT customer service! As John tells the story, “We wanted to see a show near …
Three Steps To Legendary Customer Service
“The goal as a company is to have customer service that is not just the best, but legendary.” Sam Walton, Founder of Wal-Mart It’s a tough world out there … especially so if you’re connected to business in ANY way. Competition is closing in from every part of your industry and every part of the world. The good news is …