The #1 Secret to Better Relationships? Treat The Other Person Like a Customer.

It was a major turning point in my life.  I had earned the CSP (Certified Speaking Professional) and been inducted into the Speaker Hall of Fame, along with the likes of President Ronald Reagan, General Colin Powell, and best-selling authors Ken Blanchard and Jack Canfield.  My speaking career was going gang busters.  I was being asked to speak everywhere almost …

You Gotta Have Balls

“Do as much as you can, for as many people as you can, as often as you can, without expecting anything in return.”Brandon Steiner, author of “You Gotta Have Balls”   That’s a racy title; I grant you that. But the subtitle of Brandon’s book says it all: “How A Kid From Brooklyn Started From Scratch, Bought The Yankee Stadium, …