How to Resolve A Conflict with More Respect and Less Hurt

Common courtesy is no longer common practice.  Indeed, rudeness, crudeness, and disrespect are flourishing.  And in some cases, disrespect is esteemed as a sign of cleverness or assertiveness. Nothing could be further from the truth. Disrespect is still as dehumanizing and inappropriate as ever. And disrespect is almost always ineffective when it comes to resolving a conflict. So what can …

How Skid Row Taught Me How To Communicate (part 2)

The great historian H.G. Wells used to complain about people he called “the goodness-sakers.”  These are the people who stand around all day saying, “For goodness-sake, why doesn’t somebody do something?” I was somewhat guilty of saying that in the past … complaining about something instead of doing something about it.  And one such issue was the problem of poverty …