Below you'll find a list of all posts that have been tagged as “Communication Skills”
A while ago, I was going to give a presentation in Japan and thought I could simply walk from my hotel to the meeting place. After all, it was a nice day and the meeting place was only a few blocks away. Bad idea. Within a few minutes, I was hopelessly lost and running out of time. My audience was …
Sooner or later, everyone you know will disappoint you in some way. They’ll say something or fail to say something that will hurt you. And they’ll do something or fail to do something that will anger you. It’s inevitable. Unfortunately, you make things worse when you stew over someone’s rude remarks and deeds. When you dwell on rude remarks or …
When my daughter was seven, we were watching a TV program that showed a young man and woman jumping into bed together shortly after they had met. I didn’t like the message it was sending to my daughter, so I thought we needed to talk. So I said, “Shelley, that TV program isn’t real. Typically a young man and woman …
Difficult people are everywhere. They’re the ones who cut you off in traffic or show up in the express checkout line with a cart full of groceries. Or they’re the ones at home or on the job who zero in on your weaknesses, giving you too many critical looks or stinging comments. These difficult people may be a part of …
