Below you'll find a list of all posts that have been tagged as “Communication Skills”
I grew up in the Christmas tree business. Indeed, my father was a leader in the Christmas tree business. He personally planted, raised, pruned, cut, delivered, and sold hundreds of thousands of Christmas trees for 47 years. And in many ways, he was a Santa Claus leader to so many people. He hired kids, juvenile delinquents, alcoholics, and the down-and-outers that no one else …
I facilitated an executive retreat for one of my clients, a retreat focused on all the changes that were needed in their organization. As they debated various strategies to make that happen, one exec stood up and said, “What if, and I know this sounds kooky, we communicated with the employees?” Of course, I didn’t say anything, but I was thinking, “Duh!” …
As a child, I remember looking into our neighbor’s yard and thinking their grass seemed so much greener than ours. When I asked my Mom about that, she told me, “Their grass just seemed greener. It really wasn’t.” As an adult, I know better. Sometimes the grass is greener on the other side of the fence. But I also know …
Common courtesy is no longer common practice. Indeed, rudeness, crudeness, and disrespect are flourishing. And in some cases, disrespect is esteemed as a sign of cleverness or assertiveness. Nothing could be further from the truth. Disrespect is still as dehumanizing and inappropriate as ever. And disrespect is almost always ineffective when it comes to resolving a conflict. So what can …
