What do the most effective leaders do?

I grew up in the Christmas tree business. Indeed, my father was a leader in the Christmas tree business. He personally planted, raised, pruned, cut, delivered, and sold hundreds of thousands of Christmas trees for 47 years. And in many ways, he was a Santa Claus leader to so many people. He hired kids, juvenile delinquents, alcoholics, and the down-and-outers that no one else …

How to Resolve A Conflict with More Respect and Less Hurt

Common courtesy is no longer common practice.  Indeed, rudeness, crudeness, and disrespect are flourishing.  And in some cases, disrespect is esteemed as a sign of cleverness or assertiveness. Nothing could be further from the truth. Disrespect is still as dehumanizing and inappropriate as ever. And disrespect is almost always ineffective when it comes to resolving a conflict. So what can …