Below you'll find a list of all posts that have been tagged as “communication”
When a manager was asked how many people he had working for him, he replied, “About half of them.” When an employee was asked how long she had been working for his company, she replied, “Ever since they threatened to fire me.” Those replies make me laugh. But they also make me cry because they’re all too close to the truth. According …
Does something seem to be missing in your life? The American operatic tenor Robert Brault says, “When something is missing in your life, it usually turns out to be someone.” Or in my simple way of saying it, if something doesn’t seem quite right in your world, the chances are very good that your relationships need some work. Last week I …
When I worked in sales, occasionally I’d hear a fellow salesperson say, “Selling wouldn’t be so bad if it weren’t for the customers.” And when I taught at the university, occasionally I’d hear another professor say, “I really enjoy teaching. It’s the students I can’t stand.” What they didn’t understand was how to build a relationship with their customers and …
A while ago, Roger E. Axtell sent an email to the General Manager of his company in Peru. In the message he wrote, “I need to know the number of people in your factory and the number of people in your office broken down by sex.” The manager dutifully replied: “We have 35 in our factory, 10 in the office …
