Open your arms to change, but don’t let go of your values. A few years ago, I used to hear people say: “America, love it or leave it.” In other words, “This is a great country. Don’t mess it up by trying to change too much of it.” Today, it might be more appropriate to say: “Change. Move with it …
If It Ain't Broke, Fix It As Quickly As Possible
Your past success is proof — proof that you were right once. It’s not a guarantee that you will be successful in the future. A few years ago, people would point to their past successes and say, “We’ve always done it this way.” It might have sounded a little rigid, a bit stubborn, and a mite prideful, but it was …
In Times of Trouble, Your Employees Need to Trust You
Trust is a must or the relationship will bust. According to Communication World, 64% of the workers say they often don’t believe what management says. No wonder, in one study, only 15% of managers say their communication reflects the “whole truth.” The trouble is–it’s not easy to tell the “whole truth” in times of change. Managers think they’ll have a …
Listening Is More Powerful Than Talking
Listen four times more than you speak. There’s no substitute for listening. Good listeners are not only popular everywhere, but after a while, they’re also quite intelligent. The higher people go in management and the more authority they wield, the less they are “forced” to listen to others. Indeed, the less they listen. In a survey by the research firm …