“It is better to stir up a question without deciding it than to decide without stirring it up.” Joseph Joubert The contents of this book changed my life, and it will change yours. But let me explain. It was August, 1979, and I got a phone call from my father that changed my life forever. He was crying so hard …
The Relationship Recipe: Rapport, Respect And Recognition
The single most important ingredient in the formula of success is knowing how to get along with people. In fact, that tip is true for everyone — leaders, managers coworkers, customers, friends, and family members. KNOWING HOW to get along with people — and KNOWING HOW to get their willing cooperation — will take you further in life than just …
Everyone Needs To Feel Important
When the problems of others matter to you, your success will matter to them. John D. Rockefeller, one of the shrewdest, most successful business people in American history, said, “I will pay more for the ability to deal with people than any other ability under the sun.” Somehow or other, he knew that all success can be traced back to …
Listening Is More Powerful Than Talking
Listen four times more than you speak. There’s no substitute for listening. Good listeners are not only popular everywhere, but after a while, they’re also quite intelligent. The higher people go in management and the more authority they wield, the less they are “forced” to listen to others. Indeed, the less they listen. In a survey by the research firm …