People will not warm to your words if you don’t appeal to their hearts. Have you ever met someone that you instantly liked? Or have you ever met someone that immediately rubbed you the wrong way? Of course you have. For whatever reason, that other person did not know how to establish rapport with you. And their lack of rapport …
Unbroken: Lessons Learned from Louis Zamperini
“Life’s many bumpy roads are preferable to its one flat line.” Have you ever been in the presence of a hero? A real, genuine, through-and-through hero? I have … when I met Louis Zamperini a couple of years ago, an incredible survivor of the Japanese concentration camps of World War II. Indeed, you may have met him also if …
Set the Tone for the New Year
“No one person is indispensable, but all people are important.”William Dale Crist, business advisor A short time ago, a plant manager told his workforce, “Doing it right is no excuse for not meeting the schedule.” I wonder what kind of tone that plant manager was establishing in his organization. A tone of competence or incompetence? An advertising director told …
Laugh Your Way to Success!
“Gentlemen, why don’t you laugh? With the fearful strain that is upon me day and night, if I did not laugh I should die, and you need this medicine as much as I do.” Abraham Lincoln, during the Civil War Even though many people refer to me as a motivational speaker, I keep on going to various motivational programs …