Below you'll find a list of all posts that have been tagged as “Active Listening”
The great historian H.G. Wells used to complain about people he called “the goodness-sakers.” These are the people who stand around all day saying, “For goodness-sake, why doesn’t somebody do something?” I was somewhat guilty of saying that in the past … complaining about something instead of doing something about it. And one such issue was the problem of poverty …
Listening is at the heart of all positive working relationships, every successful sale, every productive team, and every act of true customer service. It’s even at the heart of every good marriage. The bad news is that most people have never truly been taught HOW to listen. So they only listen to a small fraction of what is being said, …
