Good managers remember to recognize employees. Great managers do it every day. When comedian George Burns received an honorary degree from the University of Hartford at age 92, he said: “I can’t wait to run home and tell my mother about this. She always wanted me to be a doctor.” It’s a funny story, but Burns makes a serious point. …
Ask And You Shall Receive
A loser wants his way. A winner makes his way. If you’re like most people, you want to know how you can get others to do what you want them to do. That’s understandable, but it’s also a little short-sighted. If you’re a truly effective communicator, you ask a slightly different question. You want to know how you can get …
If It Ain't Broke, Fix It As Quickly As Possible
Your past success is proof — proof that you were right once. It’s not a guarantee that you will be successful in the future. A few years ago, people would point to their past successes and say, “We’ve always done it this way.” It might have sounded a little rigid, a bit stubborn, and a mite prideful, but it was …