Sometimes, Two Rights Can Right a Wrong

Two wrongs don’t make a right, but sometimes, two rights can right a wrong. There are no perfect people — except those who appear in training films. Everyone else is going to make mistakes, a lot of them. That’s no big deal. The problem is that many people don’t know what to do when they make a mistake. They don’t …

In Times of Trouble, Your Employees Need to Trust You

Trust is a must or the relationship will bust. According to Communication World, 64% of the workers say they often don’t believe what management says. No wonder, in one study, only 15% of managers say their communication reflects the “whole truth.” The trouble is–it’s not easy to tell the “whole truth” in times of change. Managers think they’ll have a …