Teamwork, Relationships

  • In today’s tough business environment, it takes more than product knowledge, technical competency, or social media contacts to be successful.  Professional knowledge and organizational contacts can become obsolete with the next change in technology or shift in organizational structure.

    Success in today’s world requires an extraordinary amount of raw people skills.  You’ve got to know how to start and build relationships… on and off the job. And you’ve got to know how to work with others… so teamwork becomes a reality rather than a buzzword.

    In this fast-moving, high-involvement keynote presentation, you will gain powerful insights to help you communicate more effectively, build relationships more easily, and get the cooperation of others more quickly. Plus, you’ll learn quick and effective strategies for defusing conflict so your partnerships don’t fall apart, even under stress and pressure.


    • Develop instant rapport that magnetically pulls people towards you
    • Answer the age-old question of “How do I get others to do what I want them to do?”
    • Turn your negative “naysaying” team members into positive “We can do it” team members
    • Effectively resolve the conflicts that inevitably pop up in any interpersonal situation
    • Motivate others with meaningful recognition that doesn’t break your budget


    Available as a keynote, half-day or full-day program


    (Can be customized to fit client’s objectives.)

    “Invest in your career and you’ll make a living. Invest in your relationships and you’ll make a life.”
    Dr. Alan Zimmerman


    • 7 techniques that draw people towards you
    • 5 behaviors that guarantee “customer” satisfaction
    • Judgments and assumptions: how they undermine relationships


    • The Respect Continuum: from rudeness to warmth
    • The Pygmalion Effect: the power of believing in others
    • Feeling communication… tactful, appropriate, and professional


    • 5 needs that lead to positive, win-win relationships
    • Trust busters and builders: which ones are you using?
    • Listening: empathy so others open up, accuracy to get it right


    • 5 work languages that make people willing to help
    • Words that alienate others: stop them once and for all
    • 7 phrases that invite people to do what you want, and get a “yes”


    • Win-lose to win-win: what does it take?
    • Transformers: how to go from “me” to “we”
    • 4 stages of team health, maturity and effectiveness


    • 5 conflict resolution styles: what to do when?
    • Constructive criticism, not constrictive crudicism
    • Unacceptable behavior: how to confront it and change it
    • 7 most common mistakes that prevent conflict resolution


    • Recognition and rewards: what works and what doesn’t
    • Achievement Motivation: 2 things that turbo-charge performance

    Click Here to Download the Outline


“Your keynote helped us create a more positive work environment, peak performance, and adopt change more positively! Over the years, I’ve coordinated many of these events for all levels of our organization, and your presentation stands out.  It was simply, the best.”

– Krag Swartz
Director, Lunds Food Holdings

“Your keynote had the place buzzing. You’ll be remembered not only for your insightful stories that drive home important points but also for the practical, down-to-earth tools that enriched all our relationships on and off the job.”

– Pam Head
CEO, American Red Cross Central Plains

“Your program improved people’s self-confidence enabled a better understanding of how change can be positive, and led to an improvement in work relationships. I rate the program a huge success.”

– John Downey
Head, Lloyds TSB, United Kingdom

“You have a knack for knowing when to tell a story, when to teach, and when to get people up on their feet and involved. The feedback on your presentation was overwhelmingly positive.”

– Michael Bien
Manager, Universal Computer Systems

Click here for information on how to hire Dr. Zimmerman


The following resources will help your audience members retain these program strategies: