The 5 Communication Breakdowns That Will Destroy You

The author, Anne Morrow Lindbergh, said, “Good communication is as stimulating as black coffee.” And I would say “Bad communication is as painful as a kick in the butt.” The truth is … few things in life are more important than your communication ability. In fact, your success at work and your happiness at home are largely determined by your communication ability. Unfortunately, …

Tiny Relationship and Team-Building Secrets that Bring HUGE Positive Results

Does something seem to be missing in your life? The American operatic tenor Robert Brault says, “When something is missing in your life, it usually turns out to be someone.” Or in my simple way of saying it, if something doesn’t seem quite right in your world, the chances are very good that your relationships need some work. Last week I …

4 Little-Known Secrets That Will Build Your Relationships and Your Team

When I worked in sales, occasionally I’d hear a fellow salesperson say, “Selling wouldn’t be so bad if it weren’t for the customers.” And when I taught at the university, occasionally I’d hear another professor say, “I really enjoy teaching. It’s the students I can’t stand.” What they didn’t understand was how to build a relationship with their customers and …