Communication Works For Those Who Work At It.

Communication Works For Those Who Work At It. Do you remember the movie “Cool Hand Luke?” And do you remember the one key sentence in that movie? People have been quoting it ever since. It was said by the prison guard. He said, “What we have here is a failure to communicate.” Well the same sentence could be applied to …

When You Throw Dirt, All You Do Is Lose Ground

When You Throw Dirt, All You Do Is Lose Ground. When I look at the history of mankind, I’m amazed at how far we’ve come in technology. It’s awesome. Figuratively speaking, we’ve come millions of miles. When it comes to the history of human relations, however, we’ve hardly taken a step. The same problems that plagued people in ancient times …

Exercise Caution In Judgment

Exercise Caution In Judgment But Never In Understanding. For years I taught an intensive five-day, fifty-hour course in “Interpersonal Communication. “It would start at 2:00 p. m. on Wednesday and go until midnight, Wednesday through Sunday. It was a powerful course, and I would put my whole heart and soul into the course, doing everything I could to help the …

Everyone Has A Customer

Everyone Has A Customer. The Question Is, Are You In The Customer Service Business Or The Customer Processing Business? Just like everybody else on this earth, you are in the customer business. You make your living selling something to someone, whether it be goods or services. And it doesn’t matter if you’re the CEO, a retail sales clerk, or a stay-at-home Dad, you’ve …