As A Leader, Are You Reinforcing The Right Behaviors?

Too many people and too many companies reward the wrong behavior — without realizing it. For instance, Management Review magazine cited a manufacturing company that rewarded maintenance mechanics for “wrench time.” The longer it took them to fix a problem, the more they were rewarded. In effect they were punished for time spent analyzing problems and performing preventative maintenance. In …

What is leadership? How do you know you’re a good leader?

“No one is big enough to be independent of others.” Dr. William W. Mayo, founder of the Mayo Clinic Dr. Alan Zimmerman’s Personal Commentary: The new family in the neighborhood overslept and the six-year old daughter missed her school bus.  The father, though late for work, agreed to drive her if she’d direct him. They rode several blocks before she …

The More You Believe In Others

The More You Believe In Others, The More They’ll Do To Prove You Right. At a recent sales conference, achievement awards were being given to the people who had sold the most. I’ll never forget the woman who received the highest award. She had performed superbly, made a great deal of money, but gave all the credit to her sales manager. As she …