The Art of Being a Tactful Leader

When you give constructive criticism to another person, it’s not good enough to have “truth” on your side. You’ve got to know how to communicate it as well. Make sure you know the art of being tactful. As Baltasar Gracian wrote, “Cultivate tact, for it is the work of culture…the lubricant of human relationships, softening contacts and minimizing friction.” He’s …

Talking Is Sharing

Talking Is Sharing, But Listening Is Caring. Some time ago a workshop participant said to me, “You probably don’t recall the lunch we had fifteen years ago, but you asked me if I was happy with my career, if I was doing what I really wanted to do. Your comments got me thinking in a way that changed my life.” …

You Either Brighten The World

You Either Brighten The World Or Darken The World. Whether you know it or not, whether you like it or not, you make a difference. Everything you say and do makes a difference. Your words and deeds are either brightening the world or darkening the world. Sometimes you create brightness. You say some things that put more hope and life into your personal and professional …