Below you'll find a list of all posts that have been categorized as “Communication Skills”
I facilitated an executive retreat for one of my clients, a retreat focused on all the changes that were needed in their organization. As they debated various strategies to make that happen, one exec stood up and said, “What if, and I know this sounds kooky, we communicated with the employees?” Of course, I didn’t say anything, but I was thinking, “Duh!” …
Common courtesy is no longer common practice. Indeed, rudeness, crudeness, and disrespect are flourishing. And in some cases, disrespect is esteemed as a sign of cleverness or assertiveness. Nothing could be further from the truth. Disrespect is still as dehumanizing and inappropriate as ever. And disrespect is almost always ineffective when it comes to resolving a conflict. So what can …
The question is: What can you do to stop the devastating effects caused by the negativity of others? Start with these four strategies You’ve probably got some whining, griping, groaning and complaining coworkers around you at work. And you’ve probably got some equally negative people in your family. Well, let me warn you. Negative people may be killing you physically. …
The great historian H.G. Wells used to complain about people he called “the goodness-sakers.” These are the people who stand around all day saying, “For goodness-sake, why doesn’t somebody do something?” I was somewhat guilty of saying that in the past … complaining about something instead of doing something about it. And one such issue was the problem of poverty …
