Below you'll find a list of all posts that have been categorized as “Communication Skills”
When I worked in sales, occasionally I’d hear a fellow salesperson say, “Selling wouldn’t be so bad if it weren’t for the customers.” And when I taught at the university, occasionally I’d hear another professor say, “I really enjoy teaching. It’s the students I can’t stand.” What they didn’t understand was how to build a relationship with their customers and …
I’m working in Israel this week and just came across a bit of ancient wisdom that applies to all of us. It explains clearly why some people, who have so little going for them, accomplish so much. And why other people, who have so much going for them, accomplish so little. It all has to do with hearing. Most people …
A while ago, Roger E. Axtell sent an email to the General Manager of his company in Peru. In the message he wrote, “I need to know the number of people in your factory and the number of people in your office broken down by sex.” The manager dutifully replied: “We have 35 in our factory, 10 in the office …
What’s the secret for getting ahead at work? Or in your life? Or in your relationships? It’s continual education … with a twist. In other words, you can’t expect to achieve tomorrow’s goals with yesterday’s skills. You need to keep on learning. After all, if your competitors keep on learning and you don’t, guess what’s going to happen when the …
