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Home Dr Zimmerman Communication Skills

Category Archive

Below you'll find a list of all posts that have been categorized as “Communication Skills”

How to Spot a Real Leader and an Impostor (part 3)

When I watch the news and follow politics, it’s difficult for me to not get a little cynical. It seems like we have too many impostors running our organizations and not enough real leaders. On the other hand, I know that many of the impostors are not necessarily bad people. They have been put into their position based on the …

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AchievementAttitudeCommunication SkillsGoal SettingHappinessLeadershipMotivationpositive attitudeSuccess

Can people really trust you? What makes you so sure?

You are either telling the truth or you are telling a lie. There is no middle ground. Now that may seem too simplistic, but that’s the way most people see it. Take employees, for example. They don’t know when a lie from the boss is so small that it’s okay. And they don’t know when a lie is so big …

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AchievementAttitudeCommunication SkillsGoal SettingHappinessLeadershipMotivationpositive attitudeRelationshipsSuccess

3 Disarmingly Simple Questions That Open Up Healthy Communication

Speaking on a cruise ship one time, leading a marriage enrichment seminar, I made the following statement: “Communication is the fuel that keeps the fire in your relationship burning. Without it, your relationship goes cold.” My question for you is simple. Is that the truth or is that a myth? Well of course it’s the truth. Tons of research backs that …

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communicationCommunication SkillsQuestionsSelf Esteem

It is nice to be important, but it’s more important to be nice.

Two weeks ago I spent a night in the hospital getting a number of tests. I believe in thorough physicals and thankfully I’m in great shape. However, the hospital lost the $700 pair of shoes I was wearing. (Yeah, I know that’s an exorbitant cost. But I buy a very high-quality running shoe and custom-made orthotics so I can comfortably, …

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Customer EnthusiasmCustomer ServiceCustomer service skillsnice
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