Below you'll find a list of all posts that have been categorized as “Communication Skills”
I grew up in the Christmas tree business. Indeed, my father was a leader in the Christmas tree business. He personally planted, raised, pruned, cut, delivered, and sold hundreds of thousands of Christmas trees for 47 years. And in many ways, he was a Santa Claus leader to so many people. He hired kids, juvenile delinquents, alcoholics, and the down-and-outers that no one else …
I facilitated an executive retreat for one of my clients, a retreat focused on all the changes that were needed in their organization. As they debated various strategies to make that happen, one exec stood up and said, “What if, and I know this sounds kooky, we communicated with the employees?” Of course, I didn’t say anything, but I was thinking, “Duh!” …
Common courtesy is no longer common practice. Indeed, rudeness, crudeness, and disrespect are flourishing. And in some cases, disrespect is esteemed as a sign of cleverness or assertiveness. Nothing could be further from the truth. Disrespect is still as dehumanizing and inappropriate as ever. And disrespect is almost always ineffective when it comes to resolving a conflict. So what can …
The question is: What can you do to stop the devastating effects caused by the negativity of others? Start with these four strategies You’ve probably got some whining, griping, groaning and complaining coworkers around you at work. And you’ve probably got some equally negative people in your family. Well, let me warn you. Negative people may be killing you physically. …
