Below you'll find a list of all posts that have been categorized as “Communication”
Last week, I taught a free online class on Purpose Alignment. We had a full house and a waiting list. Then a technical problem kept many registered people from getting in. They had set aside an evening and printed the handouts. I felt terrible. I couldn’t give them that time back, but I could apologize and offer them another chance …
Act like a leader and communicate like a friend For years, I’ve heard people say, “You can’t motivate another person. All motivation comes from within.” There is some truth in that. You cannot force another person to care, change, or give their best. But that is not the whole truth. Think about the people who brought out the best in …
The 9 Leadership Tests Nobody Escapes How many would you pass? Years ago, I asked an executive a simple question during a coaching session. “What leadership book has influenced you the most recently?” Without hesitation, he rattled off several impressive titles. Then I asked a second question. “Good. Now tell me specifically what you changed as a result of reading …
Why Appreciation Is the Most Underrated Leadership Skill Comedian Rodney Dangerfield used to joke that he “got no respect.” He said it was so bad his wife wouldn’t even let him be in their wedding photos. Now that’s bad. But it’s nothing new. Over a century ago, psychologist William James wrote, “The deepest craving in human nature is to be …
