Below you'll find a list of all posts that have been tagged as “Customer service skills”
Two weeks ago I spent a night in the hospital getting a number of tests. I believe in thorough physicals and thankfully I’m in great shape. However, the hospital lost the $700 pair of shoes I was wearing. (Yeah, I know that’s an exorbitant cost. But I buy a very high-quality running shoe and custom-made orthotics so I can comfortably, …
Need virtual or remote presentations? I am providing live, high-energy, content-rich, results-producing virtual presentations to all my clients. Plus one-on-one coaching. As a high school kid, Mike McKinley had a small garbage business. Sometimes his father would drive him from house to house as Mike picked up the garbage. On one of those occasions, his Dad yelled at him, “Pick up that …
