Too many people and too many companies reward the wrong behavior — without realizing it. For instance, Management Review magazine cited a manufacturing company that rewarded maintenance mechanics for “wrench time.” The longer it took them to fix a problem, the more they were rewarded. In effect they were punished for time spent analyzing problems and performing preventative maintenance. In …
Communicate Words That Motivate Rather Than Demotivate
Instead of saying whatever comes to your mind, instead of letting it all hang out, think before you speak. Learn the art of tactfulness. It’s one of the GREAT skills found in all GREAT leaders and all GREAT communicators. And beware: tactfulness is not a euphemism for dishonesty or political correctness. Tactfulness is the communication skill that allows you to see …
Recognition: One Of The Keys To Peak Performance
No one ever gets too much appreciation, and yet appreciation is at the very heart of every strong relationship and every bit of peak performance. Years ago Rodney Dangerfield said “I get no respect.” Perhaps all of us can relate to that feeling at some level. After all, the number one job complaint in the country is “you can do …
You Only Get What You Give Away
People crave appreciation. No one ever gets too much appreciation, and yet appreciation is at the very heart of every strong relationship and every bit of peak performance. Years ago Rodney Dangerfield said “I get no respect.” Perhaps all of us can relate to that feeling at some level. After all, the number one job complaint in the country is …