People can accomplish amazing kinds of things, if they’re led and motivated by the right person using the right approach.   That right approach starts with caring.

After all, people don’t care how much you know until they know how much you care.   Even if you know everything about your product, your business, or your service, that wouldn’t be enough to motivate anyone.   People want to know how much you care about them.   When you effectively communicate your care, you become a leader who brings out the best in others.

Unlike most motivational programs that do little more than explain the “why” of human behavior, this program shows you “how. ”  You will learn specific communication skills to inspire productivity in others, fuel their accomplishment, and assure their peak performance.

Thousands of people in dozens of organizations have benefited from this program, and their feedback says these skills work!  When you give people the care they need, they produce the results you want.

OBJECTIVES:

• To avoid practices that erode motivation

• To generate lasting enthusiasm in others

• To learn a communication system that brings out the best in others

• To practice feedback strategies that improve work processes, boost  performance, and change unproductive behavior

• To create an atmosphere of respect and trust where people flourish

• To increase employee investment in organizational success

SAMPLE PROGRAM OUTLINE:

B =BELIEF

• Treating others as you see them

• Understanding others instead of judging them

• Seeing the potential in everyone

• 
  Using excellence as a motivator

E =ENTHUSIASM

• Taking actions that build trust

• Adopting eight enthusiasm skills

• Projecting contagious enthusiasm

• Encouraging “the will to win”

L =LISTENING

• Overcoming bad listening habits

• Adopting nonverbal attending behavior

• Listening with accuracy and empathy

• Asking brave questions

I =IMPORTANCE

• Meeting the two crucial psychological needs

• Instilling achievement motivation

• Giving positive feedback that changes others’ behavior

• Using rewards and recognition effectively

E =EXAMPLE

• Using the behavior of effective leaders

• Asking for what you need

• Teaching creative failure

• Giving constructive criticism

F =FOLLOW-THROUGH

• Keeping promises

• Getting others to keep commitments

• Holding others accountable

• Practicing the consistent-persistent principle

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