Carl Coleman witnessed a similar incident. While driving to work one day, another driver crashed into his bumper. The female driver of the other car got out of her car, all distraught, admitting it was her fault. But she dreaded facing her husband because her new car had come out of the showroom only two days before.
Carl was sympathetic, but he had to exchange license numbers and registration dates. She went to her glove compartment to retrieve her documents. Tumbling out of the envelope, written in her husband’s distinctive handwriting, was a note that said, “In case of accident, remember Honey, it’s you I love, not the car.”
Do you think that note calmed her fears? And do you think that note affirmed her importance? Absolutely. People are important and they need to hear they’re important.
As simple as that sounds, lots of people don’t “get” it. I hear parents say, “We’ve given our children everything they’ve ever wanted.” And I hear managers say, “We’ve given our employees everything they’ve ever wanted.”
The problem is — they don’t know “if” they’re wanted. So make sure you tell them.
► 2. Write out your thanks.
Telling people they are important is important. But perhaps even more powerful than the words you speak are the words you write. Sure, written notes take a bit more work than simply saying something, but your written notes will be kept and reread for years to come.
So I’m urging you in today’s Tuesday Tip to put it in writing. Put it in your own handwriting … not a text message or email … partly because handwritten notes are so rare and partly because it’s so personal. Writing out your words of thanks, appreciation, and admiration is real class. It shows your willingness to go the extra mile for their extra mile.
When I’m conducting my program on The Power of Partnership, I often ask people to think about the last phone call they’re ever going to make. In other words, if they only had five minutes left to live and they could only make one phone call, I ask them to think about whom they would call and what they’d say. And then I ask why they’re waiting. They should be making that call now.
Here is a short video about the Power of Partnership.